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terms and conditions

Terms and Conditions
All work is carried out by Redback Graphics on the understanding that the client has agreed to the following terms and conditions.
These Terms and Conditions are not yet complete, and are subject to change.

Draft images WILL be watermarked, and as such are protected by Copyright Law.

Watermarks will not be present in final approved artwork.

Draft images may NOT be used for ANY other purpose than viewing. They may NOT be copied, edited or distributed to ANY other person or company, other than those directly in negotiation with Redback Graphics WITHOUT prior permission from Redback Graphics.
To do so will be a BREACH of COPYRIGHT.


Artwork supplied by Redback Graphics MAY NOT be used for any other purpose than the original application.
ie artwork for press adverts, packaging, brochures, etc, may not be used for any other project, in part or in full, at any other time.

© Copyright of all draft designs, artwork, graphics and Intellectual Property other than final logo designs produced by Redback Graphics remains the property of Redback Graphics, unless otherwise stated or agreed in writing.
Full copyright of final logo designs passes to the client when all accounts have been settled in full.

Copyrights and Trademarks supplied to Redback Graphics
By supplying text, images and other data for inclusion in a clients website or other medium, the client declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the client, or rightful copyright or trademark owner.

Drafts or proofs of press ads, brochures, Business Cards etc are sent for approval, for both design and content, including the possibility of typographical errors. It is the clients responsibility to check that there are no errors, and if so, corrections must be advised in writing.

A logo design DOES NOT INCLUDE full branding or design of any other items other than a logo.
If you require other items ie Business Cards, brochures, website, vehicle signage etc they will be designed to compliment your logo (when finalised), and as such will form the "branding" of your business. Each logo can generate a completely different "brand" which will be developed from the characteristics of the individual logo, and the requirements of your business. Complimentary draft Business Card designs are often provided with a logo design, so the client can see how that branding "could" be developed, should you wish to proceed with any other items.

Websites
The client agrees that they may need to provide passwords and usernames to access domain and web hosting services that are already established, in order to upload or edit existing websites. Complete privacy is assured, no username or passwords will ever be used for any purpose other than that it was supplied for, and only with the permission of the client.
Prices quoted for website design and build refer to regular, basically information only websites. They will normally include custom graphics and navigation. However, if you require a website with specific design principles that requires more time to implement, over and above a regular website, extra charges may apply. Prices quoted do not include Flash animation Headers, Banner Ads or Splash pages, these will be additional extras if required.
Graphics designed by Redback Graphics, for any website, can not be used by any future designer/developers if that website is no longer maintained by Redback Graphics.

The client agrees to supply all text and pictures required for the inclusion of any items to be designed.

It is expected that all text supplied has been checked for typographical and grammatical errors, and has been approved by all parties that will have a final say in the sign-off of any items produced.
Additional expenses may be incurred for any necessary action, including, but not limited to, photography searches, media conversion, digital image processing and editing, or data entry services.
The client agrees that changes and alterations may be made to text and images (with their approval) to improve the design of any items produced (no additional charges for these improvements, this is included with normal design charges).

Alterations

The client agrees that changes, additions and alterations requested over and above the original brief will be liable to additional charges. If the "brief" gradually "grows", additional charges may not be indicated at the time, as each small change is often digested and where possible can be absorbed. BUT, if a client continues to change the brief, require additional inclusions, alterations etc, this will impact the projects completion time and extra charges will be applied.

Repairs to Websites

If a client or an operator assigned by the client (other than Redback Graphics) has been given permission to edit or modify a website built or modified by Redback Graphics, the client will be responsible for extra charge if they "break" the website and require Redback Graphics to repair the website to a functional state.

Prices quoted
Any written quotes provided are valid for 30 days unless printing costs rise after the date of quote, and before printing is complete. Any such printing price rises will be absorbed if at all possible, or client will be advised if there is an unavoidable price rise for the printing component of the quote. Quotes for design and artwork components are valid for 30 days.

Overdue Accounts

If an account becomes overdue (over 30 days), Redback Graphics retains the right to remove or disable any website, Email accounts or online material and services provided or maintained.
Any costs incurred to retrieve outstanding debts will be payable by the client, along with any outstanding amounts owing. Redback Graphics will not be held responsible for any inconvenience or damage incurred by removing or disabling any online material or services. Any future dealings with such clients will be by payment in advance, without exception.

Redback Graphics reserves the right to reject a project or client.

If you would like to discuss any of the above Terms and Conditions outlined above, please feel free to contact Redback Graphics on:
Telephone 08 9277 5521 (9am - 5pm WST Perth time only please)
Mobile 0419 855 486
Email jill@redbackgraphics.com.au

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