Redback Graphics

Customising the new websites

Customising the new websites

This will be updated as time permits. As always, clients of Redback Graphics can call (any decent hour) or email 24/7 for support. These options are only available in websites installed after October 2018.
Log in to your dashboard and navigate to the relevant section to edit.

1. Updating your site logo
Appearance/Customize/Site Identity. Here you can remove or Change the current logo, and adjust the padding (the space around it).

2. Navigation Menu
Appearance/Customize/Header Colours to change Menu link, background colours, hover colours and also mobile menu colours.
To change the font and size, edit that from Appearance/Customize/Fonts and Typography. A link is provided to Google Fonts where you can choose a font, copy its name (exactly), put that in the font field for Body (page content) Heading and/or Menu. You can choose different fonts for each if you want. You can also change the size of the Menu font here, and if it will be uppercase or not.
To change the position of the navigation (and therefore logo), you can set the position of the Menu to centred, left or right justified, via Customize/Site Layout under Menu layout.

3. Full width feature image to Home page
Appearance/Customize/Homepage Settings. Remove or replace current image under “Static front page: header image.

4. Call to Action buttons on Home page.
Appearance/Customize/Homepage Settings. Under “Primary call-to-action button text”, Edit titles, colours, sizes, padding. Similar settings for “Secondary call-to-action button text” etc.

5. Call to Action buttons in the sidebar and the sidebar position.
Appearance/Customize/Widgets/Sidebar. Add or edit existing buttons here. To change the default sidebar (for any new pages) from left to right (or none), do that from Customize/Site Layout under the Menu layout options. You can also change the position of the sidebar from within any page. Edit the page, scroll down under the content editing window, and choose from the “Sidebar Layout” drop down list.

6. Add, change or delete feature image to interior pages or posts.
To edit a feature image on any page (or post), once logged in to your dashboard, navigate to that page (or post), then edit. Under the content editing section, navigate down to “Page Header Settings”. To activate a new image, click “Activate Extended Header”, then choose from your media library or upload a new image at “Header image (Add or upload)”. Update your page.

7. Hide page title from feature images.
To hide the page title from your feature image, while editing your page, scroll down to “General Settings” under the content editing section, and tick “Hide title”. If you would like a title under the feature image, just add it to the page content, and make it a Heading by choosing “Heading 2” from the editing options available above the content editing section, the “Paragraph” dropdown options. Update your page.

8. Change sidebar side, or remove sidebar.
To change the default sidebar (for any new pages) from left to right (or none), do that from Customize/Site Layout under the Menu layout options. You can also change the position of the sidebar from within any page. Edit the page, scroll down under the content editing section, and choose from the “Sidebar Layout” drop down list. Update your page.

If you get stuck, and you are a client of Redback Graphics, please call or email for assistance.

Posted by Redback Graphics in News, Wordpress Tips

Free SSL certificates installed

All hosting provided to clients of Redback Graphics have an SSL certificate installed to their hosting. There is no charge, and automatic renewal.

Posted by Redback Graphics in Technical

SSL Email handling

Important changes may require you to change settings

By June 30 2018, all servers will be running on the newer SSL protocol as required for PCI Compliance (see https://blog.pcisecuritystandards.org/are-you-ready-for-30-june-2018-sayin-goodbye-to-ssl-early-tls ).

Subsequently, that requires all email accounts to use SSL encryption. You do not have to purchase SSL certificates, you only have to make changes to your email settings. The servers are already using SSL, you only need to change some settings to use SSL.

For existing clients who are not yet using SSL for your email – you only have to make a couple of changes.

In Outlook (or similar mail client), open the account settings for your email account. Choose the “More” button, then under the Advanced tab:

  • Change the Incoming server POP3 port to 995 (for IMAP use port 993).
  • Select this servers requires encrypted connection SSL.
  • Change the outgoing server (SMTP) to port 465
  • Choose SSL for this connection.
  • Click OK, and you are finished.

These settings should work when using mail servers (incoming and outgoing) mail.yourdomain.com.au. If however you receive an error, please replace the incoming and outgoing mail servers with your serve name, which can be found by logging in to your cPanel (see screenshot at right to locate your server name). Eg. you would replace mail.yourdomain.com.au with c1s3-3m-syd.hosting-services.net.au (example only)

Tip

You can try the new settings on phones to check you have the settings correct, before trying on your computers etc. Please take note of any settings you change prior to changing, so that you can revert back if you are having any issues eg you are using an older operating system as outlined below.

Older operating systems

Microsoft Outlook running on Windows XP or other older Operating Systems (OS), will NOT work with SSL. Your only options (that I am aware of) are to:

  • Upgrade your OS and software eg new equipment, later Outlook running on Windows 10
  • Install free Thunderbird Email. Thunderbird DOES handle SSL encryption on older OS.
  • Consult an IT professional for an alternative solution

Thunderbird
You can install and start using Thunderbird now, before Outlook stops working on older operating systems. That way you will have current emails and contacts already in the Thunderbird software.
Link to free Thunderbird Email software:
https://mozilla-thunderbird.en.softonic.com/download

When adding a new account to Thunderbird though, you should use your server name, not mail.yourdomain.com.au, but, allow Thunderbird to look for you, as it normally will find the server.
To find your server name (if you need it), log into your cPanel, and note the server name at top, see screenshot on right.

 

Adding new account to Thunderbird.
Use the settings detailed above, see screenshots below.




Other ways to access email using SSL
You can always access your email accounts via your webmail.

Posted by Redback Graphics in Technical

GDPR Compliance

General Data Protection Regulation

Effective May 25, 2018.
While on the surface you might feel GDPR has nothing to do with you in Australia, the servers on which websites are hosted collect data automatically. If you have traffic from an EU country, then that visitor’s IP address, browser, browser version, device information and pages they visit, how long they view those pages is collected and stored in logs. You can view this data via your cPanel/AWStats. 3rd party plugins (Forms, mailing lists etc) also collect Email addresses, names, phone numbers etc.
The EU can impose fines of up to €20 million for EU and non EU companies, for failure to comply.

An explanation of GDPR for Australian businesses
https://mumbrella.com.au/an-explanation-of-gdpr-for-australian-businesses-520284

Further information
https://www.csoonline.com/article/3202771/data-protection/general-data-protection-regulation-gdpr-requirements-deadlines-and-facts.html

Australian Government GDPR guidance
https://www.oaic.gov.au/media-and-speeches/news/general-data-protection-regulation-guidance-for-australian-businesses

Your options
Enlist the services of a GDPR professional to make your online interactions GDPR complaint. This is possibly the only way to ensure you are fully GDPR compliant, as it is an extensive, time consuming and technical process.

If you own a WordPress website:

The latest upgrade to WordPress has a built in Privacy Policy page generator to install a generic Privacy Policy page. Just upgrade your WordPress, or see if the feature is already added, via your dashboard, “Settings”, “Privacy”.
You can install various GDPR compliance plugins, but they will undoubtedly state that their plugin does not guarantee GDPR compliance.
You can install a country block plugin, where you can list all member countries of the EU and block them from accessing your website. eg WordPress plugin  “iQ Block Country

 

As the administrator of this website, Redback Graphics has decided to block all EU countries.
No data collected by the servers on which this website resides, or the websites 3rd party plugins, installed software, scripts or code, is collected, stored, viewed, shared, copied or sold by the website administrator, Redback Graphics.

#MoneyChurn #EUMaffia #UnelectedEU #GoJump

 

Posted by Redback Graphics in Technical

Win XP Mode won’t start

If you are running some older software, not compatible with new versions of Windows, in XP Professional you can install a virtual machine “Windows XP Mode”, from which you can install and run the older software. If you find one day that your XP Mode won’t start…
Locate the .VSV – (from desktop, hit F3, search C: drive for .VSV)
Delete the .VSV file (will be named something like WinXP Mode.VSV, didn’t take note!)

If that doesn’t solve it, go to the Task Manager (Go to your Control Panel, then top right corrner Search Box, search for Task Manager. Results give you a link to Task manager, OR, right-click on an empty spot in the Taskbar and then choose “Task Manager” from the popup menu).
Scroll down the list on the “Processes” tab, find the process referring to VPC, and bottom right corner I think it was, “End Process”.

Your Virtual machine XP Mode should now start :)

Posted by Redback Graphics in Technical